The Vogue Jewellers Online Store has its registered office at 528, Galle Road, Colombo 03, Sri Lanka. The website application is owned and managed by Vogue Jewellers (Pvt) Ltd.
Vogue Jewellers reserves the right to revise these Terms and Conditions at any time in such manner as Vogue Jewellers shall, at its sole direction, determine.
All typographical errors in any quotation, in the Terms and Conditions or on the website and/or Online Store shall be subject to correction by Vogue Jewellers.
Presentation and Warranty
You warrant and undertake to comply with all applicable laws and regulations in relation to the use of the Site and/or Online Store and confirm that you have read, understood and agree unconditionally to be bound by our Terms and Conditions.
Vogue Jewellers shall not be liable or responsible in any manner whatsoever for any breach, non-compliance or infringement of any laws, rules and regulations governing the use of the Site, caused by or attributable to you. You warrant to fully and effectively indemnify and hold Vogue Jewellers harmless against any claim, damages or losses (including legal costs on an indemnity basis) directly or indirectly suffered by Vogue Jewellers as a result of your breach, non-compliance or infringement thereof.
All communications made by Vogue Jewellers on the Site are invitations to treat only. In the event that an order is made on a customer information form, such order represents an offer to contract from you only and is not binding until acceptance is communicated to you by our customer service executive. Vogue Jewellers reserves the right to refuse any and all offers made by you for any reason whatsoever (including, without limitation, the change in pricing or availability of any relevant product(s)).
Purchased products will be reserved only for 24 hours, till the 100% payment is being made.
Prices and availability of the Products are subject to change at the full and absolute discretion of Vogue Jewellers.
You agree that the Products on the Site may be re-priced, withdrawn, discontinued, revised or amended at any time and at the sole discretion of Vogue Jewellers. You further agree that the Product as described and/or depicted on the Site may vary with the actual Product. Vogue Jewellers makes no warranty for the appearances of the Products on the Site and expressly disclaims any liability for any errors and discrepancies.
Exclusion of Liability
Vogue Jewellers shall not in any circumstances or for any reason whatsoever be liable (to the extent permissible by the applicable laws) for any losses, damages, costs, expenses, including, without limitation, direct, indirect, special or consequential damages or economic loss arising from any such failure to perform its obligations hereunder by reason of any electronic, electrical, mechanical, computer, computer-related or other failure, or any error, omission, interruption or delay.
Using state-of-the-art technology, we engrave every piece of VOGUE jewellery to order, creating truly unique gifts with our engraving services. Optimized to ensure your request looks the very best, you can choose to engrave a name, initial, significant date or phrase that will add a layer of love to his/her special gift.
Vogue Jewellers uses a variety of precious metals, freshwater and cultured pearls, precious and colored gemstones within our Collections. Although it is long-lasting and durable, gold can get scratched and dented, if it is treated too harshly.
Jewellery worn on hands and wrists, such as rings and bracelets, are especially susceptible to this kind of damage. It is always wise to keep that in mind and take them off before activities that are potentially high-impact.
Frequently used gold that is repeatedly exposed to dust, moisture, perspiration and makeup can eventually collect dirt and marks, and over time lose some of its radiant shine.
Like most jewellery, gold can be altered and even damaged by acids, abrasives and other harsh chemicals. It can weaken gold and eventually break it down, so it is best to take off gold jewellery before getting into a swimming pool or a hot tub. When using chlorine bleach, it is best to wear thick rubber gloves or remove your rings and bracelets altogether.
It is recommended that you store your jewellery in the pouch and box provided at purchase to reduce the risk of damage and air pollution affecting its appearance. If you are purchasing a gift to be worn in the future or are planning to store it for long periods of time, we recommend that you store your jewellery in a sealable, air-tight poly-bag with an anti tarnish strip.
Do not wear silver jewellery when swimming as chlorine can permanently damage the jewellery. Also, perfumes or lotions on the skin may cause tarnishing.
This is a guarantee to our customers of the purity and quality of the metals used in the collections.
As with all the special things in life, take care of your jewellery. Please follow our advice for the care of particular materials to ensure your jewellery remains in the beautiful condition you receive it in.
Always put on your jewellery after you’ve applied your make up and perfume. They contain chemicals that may harm your jewellery.
Always store in a jewellery box or wrap each piece in a soft cloth individually. This prevents the jewellery from tangling or scratching each other.
Put the silica gel packet in your jewellery box to keep it moisture free.This will prevent your jewellery from tarnishing.
It’s best if gold jewellery can be removed before taking a shower (this is because soap can cause a film to form on gold jewellery making it appear dull and dingy).
100% bank transfer or a direct deposit should be made to:
Name of the Bank: Hatton National Bank PLC
Bank Address: Colpetty Branch, No 324, Galle Road, Colombo 03, Sri Lanka
Account No: 1150-10149671
SWIFT Code: HBLILKLX
Beneficiary: Vogue Jewellers (Pvt) Ltd , 528 Galle Road , Colombo 03, Sri Lanka
HNB Bank Code: 7083
Branch Code: 115