Terms & Conditions

Vogue Jewellers uses a variety of precious metals, freshwater and cultured pearls, precious and colored gemstones within our Collections. Although it is long-lasting and durable, gold can get scratched and dented, if it is treated too harshly.

Jewellery worn on hands and wrists, such as rings and bracelets, are especially susceptible to this kind of damage. It is always wise to keep that in mind and take them off before activities that are potentially high-impact.

Frequently used gold that is repeatedly exposed to dust, moisture, perspiration and makeup can eventually collect dirt and marks, and over time lose some of its radiant shine.

Like most jewellery, gold can be altered and even damaged by acids, abrasives and other harsh chemicals. It can weaken gold and eventually break it down, so it is best to take off gold jewellery before getting into a swimming pool or a hot tub. When using chlorine bleach, it is best to wear thick rubber gloves or remove your rings and bracelets altogether.

It is recommended that you store your jewellery in the pouch and box provided at purchase to reduce the risk of damage and air pollution affecting its appearance. If you are purchasing a gift to be worn in the future or are planning to store it for long periods of time, we recommend that you store your jewellery in a sealable, air-tight poly-bag with an anti tarnish strip.

Do not wear silver jewellery when swimming as chlorine can permanently damage the jewellery. Also, perfumes or lotions on the skin may cause tarnishing.

This is a guarantee to our customers of the purity and quality of the metals used in the collections.

As with all the special things in life, take care of your jewellery. Please follow our advice for the care of particular materials to ensure your jewellery remains in the beautiful condition you receive it in.

Always put on your jewellery after you’ve applied your make up and perfume. They contain chemicals that may harm your jewellery.

Always store in a jewellery box or wrap each piece in a soft cloth individually. This prevents the jewellery from tangling or scratching each other.

Put the silica gel packet in your jewellery box to keep it moisture free.This will prevent your jewellery from tarnishing.

It’s best if gold jewellery can be removed before taking a shower (this is because soap can cause a film to form on gold jewellery making it appear dull and dingy).